Terms Of Service

OVERVIEW

This website is operated by infilife.co.uk. Throughout the site, the terms “we”, “us” and “our” refer to infilife.co.uk. This website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representations, warranties or conditions of any kind, either expressed or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall infilife.co.uk, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Disclaimer

Local Law:

Infilife Limited is a U.K. registered business, and we are subject to U.K. law. Please be aware that you are responsible for being compliant with the laws of the country you are based in. U.K. laws will govern any agreement between Infilife limited and our customers.

Description Disclaimer:

All product descriptions are the views of the copywriter and not one of a doctor.

Limitation of Liability:

We trade under the name of Infilife limited. We accept no liability for the following in statutory, Contract, Tort, Negligence or otherwise for the following.

Infilife will not be liable for damages arising from the use of this website. This limitation refers to direct, indirect or any other form of damages. Including data, loss of profits, loss of property, business interruption, loss of reputation, third party claims and any financially related losses, regardless of the cause.

You agree that as the purchaser you are responsible for any loss in connection with the products or services provided by this website. You hereby agree to insure or bear yourself against any potential losses, financial or otherwise.

This agreement does not affect the statutory rights of any consumer; in the case of negligence, your rights will not be affected.

Product Disclaimer:

For all products.

  • Do not use if pregnant, nursing or under the age of 18. Those taking prescription medicines, with medical conditions or specific concerns about the suitability of our products in relation to these, should always consult their healthcare practitioner prior to using these supplements. If you experience any adverse reactions from taking any product, discontinue use immediately and contact your healthcare practitioner.
  • Do not exceed the stated dose. Keep out of the reach of children. Do not use if the seal is compromised.
  • None of the above statements has been evaluated by the FDA.
  • By opening any of our products, you acknowledge: This product is not intended to diagnose, treat, cure or prevent any disease. Ingestion of our supplements is entirely at the user’s own risk.
  • Although we export to many countries globally, it is your responsibility as the consumer to verify the import laws for your domestic nation. We will not be responsible for customs issues, including import duty or seizures.

Content/Information Disclaimer:

If we reference scientific studies in our blog or other areas of the site, these are not conclusive due to the close nature of the setting.

Reviews on the product or other areas of the site are the opinions of the contributors and should not be taken as fact. Infilife limited makes no warranty, implied or expressed, to the accuracy of information provided by these reviews. No review has been evaluated by the Federal Drugs Administration (USA), MHRA (U.K.) or domestic equivalent.

Links on the website may take you to other websites which are not governed by Infilife limited, and we accept no liability or responsibility for information on other websites not under the control of Infilife Limited.

Infilife limited is not liable for any loss or damage due to the use of information or products from this website.

Copyright:

All designs, text and artwork on this site are the property of Infilife limited. It is strictly prohibited to use any content of this website without written consent.

Delivery:

We will not accept liability for delays when our due diligence has been fulfilled, i.e. when we have dispatched the item within the time period stated. We will always try to resolve any issues with the postal service as soon as possible.

Personal Information:

Please see our privacy policy which refers to what information is stored and how we use this information. It also refers to your rights to see or remove these files from our system under the Data Protection Act of 1998.

Pricing Error:

If we make a pricing error when listing a product, we reserve the right to cancel this order and refund the buyer. The same applies to stock. We will make every effort to ensure our inventory is up to date, in the unlikely case that we have a large influx of orders, which we cannot fulfil, we reserve the right to refund.

Translation:

Under any circumstance in which there is a translation of content misunderstanding, the original version in English will be used.

Discounted Products/Vouchers:

Only one voucher can be used at a single time.

Promotional offers may be limited to one per person. If this is the case, we reserve the right to cancel duplicate orders.

We reserve the right to end a promotional period without notice.

The discount unless otherwise stated, is comparable to the original price we were selling that specific product for.

If you have already made and paid for an order, a discount code cannot be added after the payment has been processed.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless infilife.co.uk and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the law.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Delivery and Returns Policy

 

Please read the following carefully
By using this website Infilife.co.uk and purchasing products or services on it, you agree to abide by these Terms & Conditions.
By using this website and placing an order at infilife.co.uk you certify that you are at least 18 years of age. This website, with all its contents, is intended solely for consenting adults.

Contacting Us
Our contact address is:
Infilife limited
Orchard house
Clyst St Mary
Exeter
EX5 1BR

You can email us at info@infilife.co.uk.

Description of Products
The description and specification of products in the Web Site is only approximate, and we reserve the right to make changes which do not materially affect the quality or performance of those products.
We may correct any error appearing in the Web Site or withdraw any product from sale without incurring liability. Price and availability are also subject to change without notice.

Ordering Products
You may order products from the Web Site by submitting a completed order form through the check-out procedure.
We will confirm acceptance of your order by email to the address you have given, and the sending of this email (whether or not it is received) makes the contract between us.

 The Price and Payment

The price of the products will be the price quoted in the Web Site at the time we accept your order. The price will include any applicable value-added tax, but not the cost of delivery.
In addition to the price, you will have to pay our delivery charges as quoted in the Web Site at the time we accept your order – unless you qualify for free delivery. The amount of these charges varies according to the method of delivery, and the delivery address you specify in your order.
Payment is made by credit or debit card or direct bank transfer at the time we accept your order. (the payment methods we accept are listed in the Web Site at the time you place your order). Refunds will generally be made through a credit to your original payment method.
Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mispriced. In this event, we will either: contact you to ask if you wish to cancel the order, or cancel the order and notify you, at our discretion. We are under no obligation to supply goods at the incorrect price.
Due to card scheme regulations, no CBD products can be sold to the U.S. All cards from the U.S. will be blocked.

 Dispatch Schedule

We aim to dispatch all orders received by 3 pm the same day Monday to Friday. Subject to items being in stock.

 U.K. Delivery Options:

  • Royal Mail First Class delivery: £2.99
  • Royal Mail Tracked 48 delivery: £3.99 (2-3 working days)
  • Royal Mail Tracked 24 delivery: £4.99 (1-2 working days)
  • Royal Mail Special Delivery: £7.99 (Guaranteed Next Working Day by 1 pm – you must order and complete payment by 3 pm)
  • Royal Mail Saturday Delivery £12.99 (Saturday by 1 pm – you must order and complete payment by 3 pm)

Please ensure that the address details you supply are complete and correct. If you receive a card to say that Royal Mail attempted delivery, please contact them immediately using the information on the calling card.

Europe/International Delivery Options

  • Standard (Europe in 3-5 business days and rest of World in 6-7 business days) – £9.99
  • Standard Tracked (Standard delivery times, tracked parcel) – £15.99

Lost or Undeliverable Orders
If your order is lost in the post, we will send you a replacement according to the timescale designated by the chosen courier for items to be considered lost. If your order is damaged, we will send you replacements for the damaged items immediately. If your order is returned to us due to insufficient or incorrect delivery information being supplied to us by you, or through the goods being otherwise undeliverable through no fault of our own, we may, subject to discretion, charge a redelivery cost equivalent to the cost of redelivery plus a 20% administration fee. Please ensure that you give us correct postal information and that you accept delivery or collect your items promptly to avoid redelivery costs.
All orders are sent with proof of postage and insurance. If you do not receive your order within the stated times, please contact us, and we will investigate and, where appropriate, resend your order. Please note that all deliveries are made via third parties and are subject to their terms and conditions. Although we do our best to get your order to you as quickly as possible, we are not able to guarantee levels of delivery service and timescales for delivery.
If we are aware of any delays in delivery times, we will contact you immediately. You may cancel your order without cost up to the point that you receive confirmation that your order has been dispatched.

Returns
Once an order has been dispatched, you may return the goods within 30 days of receipt. Goods must be unopened with seals intact. If an item has been used/opened, we cannot accept a return due to potential denaturing of the product. To cancel or return goods, please contact us via email quoting your order number.
Please note that if a product has been chosen to be shipped with an ‘untracked’ service, then we are not responsible for any product losses or damages of said product.

Warranty
Please refer to ‘best before’ dates on product packaging to determine product life. However, we guarantee a minimum of 6 months shelf life from when the product is dispatched.

Lastly

Infilife limited does not sell or distribute any products that violate the United Kingdom Misuse of Drugs Act 1971. The company distributes food supplements only. It is the responsibility of the customer to ensure that they comply with local legislation. Furthermore, our CBD products are not medicinal, nor do they intend to treat or cure any ailments.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@infilife.co.uk.

Pin It on Pinterest

X